Job Details

MANPOWER Luxembourg SA recruits for one of its clients:
Senior Office Manager (FR/ENG)

General Management

• Plan, organise and direct all office operations,
• Coordinate workflow and assure adequate business services staff coverage at all times.
• Assign work and provide local administrative supervision of paralegals and business services staff.
• Evaluate secretarial assignments on a regular basis to ensure efficient use of resources.
• Oversee all office services, including mail delivery, supplies, photocopying and records.
• Ensure partners (and associates and business services staff, where appropriate) are promptly informed of business services staff or service changes.
• Plan and coordinate office events, working within a predetermined budget.

Human Resources Administration

• Recruit and hire business services staff, working with Human Resources as appropriate to adhere to hiring guidelines, including background and conflicts checks.
• Coordinate new employee orientation, on-boarding and training for all new joiners.
• Administer support staff evaluation process, gathering performance feedback, writing evaluations and holding performance review meetings with business services staff. Assist practice groups with lawyer evaluation processes as needed.
• Create and maintain all personnel records in accordance with Human Resources guidelines.


• Oversee office financial functions in collaboration with the EMEA and firm-wide Finance teams to ensure accurate and up-to-date payroll, accounts payable and receivable, billing and collections activity.
• Develop and manage operating budgets and prepare forecasts and activity reports for management.
• Annually evaluate contracts with all suppliers to ensure best value for money.
• Review, approve and process for payment all office-related accounts payable expenses.
• Manage office cashflow, ensuring appropriate accounting controls are adhered to. Assist Partners and fee earners in client follow-up and credit control as requested.

• Excellent oral and written skills in English and French; ability to communicate complex subject matter clearly and concisely.
• Knowledge of finance and accounting, including reading and preparing budgets and forecasts.
• Knowledge of law firm business operations and best practices.
• Knowledge of office and people management best practices and local employment regulations.
• Proficiency in Word, Excel, PowerPoint and Outlook required; knowledge of Elite and Carpe Diem an advantage.
• Ability to develop and maintain collaborative working relationships with lawyers and staff at all levels.

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