MANPOWER Luxembourg SA recruits for one of its clients:
Senior Office Manager (FR/ENG)
PURPOSE OF THE ROLE:
Plan, organise and direct all office operations,
Coordinate workflow and assure adequate business services staff coverage at all times.
Assign work and provide local administrative supervision of paralegals and business services staff.
Evaluate secretarial assignments on a regular basis to ensure efficient use of resources.
Oversee all office services, including mail delivery, supplies, photocopying and records.
Ensure partners (and associates and business services staff, where appropriate) are promptly informed of business services staff or service changes.
Plan and coordinate office events, working within a predetermined budget.
Human Resources Administration
Recruit and hire business services staff, working with Human Resources as appropriate to adhere to hiring guidelines, including background and conflicts checks.
Coordinate new employee orientation, on-boarding and training for all new joiners.
Administer support staff evaluation process, gathering performance feedback, writing evaluations and holding performance review meetings with business services staff. Assist practice groups with lawyer evaluation processes as needed.
Create and maintain all personnel records in accordance with Human Resources guidelines.
Oversee office financial functions in collaboration with the EMEA and firm-wide Finance teams to ensure accurate and up-to-date payroll, accounts payable and receivable, billing and collections activity.
Develop and manage operating budgets and prepare forecasts and activity reports for management.
Annually evaluate contracts with all suppliers to ensure best value for money.
Review, approve and process for payment all office-related accounts payable expenses.
Manage office cashflow, ensuring appropriate accounting controls are adhered to. Assist Partners and fee earners in client follow-up and credit control as requested.
Excellent oral and written skills in English and French; ability to communicate complex subject matter clearly and concisely.
Knowledge of finance and accounting, including reading and preparing budgets and forecasts.
Knowledge of law firm business operations and best practices.
Knowledge of office and people management best practices and local employment regulations.
Proficiency in Word, Excel, PowerPoint and Outlook required; knowledge of Elite and Carpe Diem an advantage.
Ability to develop and maintain collaborative working relationships with lawyers and staff at all levels.
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