{"id":243761,"date":"2026-04-09T15:36:44","date_gmt":"2026-04-09T14:36:44","guid":{"rendered":"https:\/\/manpower.lu\/jobs\/14374-on-site-support-technician-m-f\/"},"modified":"2026-09-25T11:13:50","modified_gmt":"2026-09-25T10:13:50","slug":"14374-on-site-support-technician-m-f","status":"publish","type":"matador-job-listings","link":"https:\/\/manpower.lu\/fr\/jobs\/14374-on-site-support-technician-m-f\/","title":{"rendered":"On-Site Support Technician (M\/F)"},"content":{"rendered":" <ul class=\"matador-job-meta matador-job-meta-job-243761 matador-job-meta-default\"> <li class=\"matador-job-meta-field matador-job-field-job_general_location matador-job-field-value-hesperange\"> <span class=\"matador-job-meta-label\">Lieu:<\/span> <span class=\"matador-job-meta-value\">Hesperange<\/span> <\/li> <li class=\"matador-job-meta-field matador-job-field-employmentType matador-job-field-value-contract\"> <span class=\"matador-job-meta-label\">Type :<\/span> <span class=\"matador-job-meta-value\">Contract<\/span> <\/li> <li class=\"matador-job-meta-field matador-job-field-bullhorn_job_id matador-job-field-value-14374\"> <span class=\"matador-job-meta-label\">Travail<\/span> <span class=\"matador-job-meta-value\">#14374<\/span> <\/li> <\/ul> <p><em>Experis is looking for an <\/em><em><strong>On-site Support Technician<\/strong><\/em><em>&nbsp;immediately available to work on an ad hoc basis for one or more clients based in Luxembourg.<\/em><\/p> <p>&nbsp;<\/p> <p><strong>Responsibilities:<\/strong><\/p> <p>&nbsp;<\/p> <ul> <li>Handling <strong>incidents and requests<\/strong> by using properly the client\u2019s ticketing system and in accordance with SLA\u2019s and regarding priorities.<\/li> <li><strong>Assists users and new joiners<\/strong> with the installation, configuration, and usability of computers, peripheral equipment, software, tablets, smartphones, other electronic devices within standards and guidelines.<\/li> <li>Supports remotely users, if needed.<\/li> <li>Look after devices (test \/ troubleshoot laptop, VM\u2019s, Printer, meeting rooms, etc.) to be <strong>refreshed <\/strong>as well as new installations in accordance with approved standard and keep updated the database.<\/li> <li>Prevent from reoccurrence of very dissatisfied responses.<\/li> <li>Support some remote teams, in case of site\u2019s servers\/network devices require local intervention.<\/li> <\/ul> <p>&nbsp;<\/p> <p><strong>Profile:<\/strong><\/p> <p>&nbsp;<\/p> <ul> <li>Degree in Computer Sciences and a <strong>first experience<\/strong> in a similar position.<\/li> <li>Experience in <strong>Microsoft environments<\/strong>.<\/li> <li>Be familiar with the use of ticketing tools such as <strong>ServiceNow <\/strong>or similar<\/li> <li>Understanding of ITIL processes (ITIL Foundation certification is a plus)<\/li> <li>General\/basic knowledge in following technologies: MS Active Directory, MS SCCM, BitLocker Drive Encryption, Backup, LAN, collaboration platform, Cloud Storage (Microsoft OneDrive).<\/li> <li>Organized and very good at communicating, you have proven aptitude to assess in brief time and to deliver structured troubleshooting solutions.<\/li> <li><strong>Customer oriented<\/strong>, able to work in a team and to work by own initiative.<\/li> <li>Fluent in <strong>French<\/strong> and working knowledge in English (minimum B2).<\/li> <\/ul> <p>&nbsp;<\/p> <p><em>If you are interested by this opportunity, do not hesitate to apply here or to contact me directly: margaux.masala@experis.lu<\/em><\/p> <nav class=\"matador-job-navigation\"> <ul> <li> <a href=\"https:\/\/manpower.lu\/fr\/jobs\/14374-on-site-support-technician-m-f\/\" rel=\"button\" class=\"matador-button\" title=\"Appliquer maintenant\">Appliquer maintenant<\/a> <\/li> <\/ul> <\/nav> ","protected":false},"excerpt":{"rendered":"<p>Lieu: Hesperange Type : Contract Travail #14374 Experis is looking for an On-site Support Technician&nbsp;immediately available to work on an ad hoc basis for one or more clients based in Luxembourg. &nbsp; Responsibilities: &nbsp;&hellip;<\/p>\n","protected":false},"template":"","meta":{"_matador_source_id":"14374"},"matador-categories":[2607],"matador-locations":[2619],"matador-types":[2618],"class_list":["post-243761","matador-job-listings","type-matador-job-listings","status-publish","hentry","matador-categories-it","matador-locations-hesperange","matador-types-contract"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>On-Site Support Technician (M\/F) - Manpower Luxembourg<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/manpower.lu\/jobs\/14374-on-site-support-technician-m-f\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"On-Site Support Technician (M\/F) - Manpower Luxembourg\" \/>\n<meta property=\"og:description\" content=\"Lieu: Hesperange Type : Contract Travail #14374 Experis is looking for an On-site Support Technician&nbsp;immediately available to work on an ad hoc basis for one or more clients based in Luxembourg. &nbsp; 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