{"id":250566,"date":"2026-09-30T10:07:02","date_gmt":"2026-09-30T09:07:02","guid":{"rendered":"https:\/\/manpower.lu\/jobs\/14798-customer-quality-leader-m-f-x\/"},"modified":"2026-09-30T11:14:07","modified_gmt":"2026-09-30T10:14:07","slug":"14798-customer-quality-leader-m-f-x","status":"publish","type":"matador-job-listings","link":"https:\/\/manpower.lu\/fr\/jobs\/14798-customer-quality-leader-m-f-x\/","title":{"rendered":"Customer Quality Leader (m\/f\/x)"},"content":{"rendered":" <ul class=\"matador-job-meta matador-job-meta-job-250566 matador-job-meta-default\"> <li class=\"matador-job-meta-field matador-job-field-employmentType matador-job-field-value-permanent\"> <span class=\"matador-job-meta-label\">Type :<\/span> <span class=\"matador-job-meta-value\">Permanent<\/span> <\/li> <li class=\"matador-job-meta-field matador-job-field-bullhorn_job_id matador-job-field-value-14798\"> <span class=\"matador-job-meta-label\">Travail<\/span> <span class=\"matador-job-meta-value\">#14798<\/span> <\/li> <\/ul> <p><!--StartFragment--><\/p> <p>Le cabinet de recrutement <strong>Manpower Luxembourg<\/strong> accompagne l&rsquo;un de ses clients, acteur industriel majeur du secteur automobile, dans le recrutement de son futur <strong>Customer Quality Leader (H\/F\/X)<\/strong> en CDI.<\/p> <p>Vous souhaitez \u00e9voluer dans un environnement international, participer \u00e0 des projets industriels strat\u00e9giques et \u00eatre au c\u0153ur de la relation qualit\u00e9 client ? Cette opportunit\u00e9 est faite pour vous.<\/p> <h2> <span><strong>Votre mission:<\/strong><\/span><\/h2> <p>En tant que <strong>Customer Quality Leader<\/strong>, vous \u00eates le garant de la conformit\u00e9 qualit\u00e9 des nouveaux produits et des \u00e9volutions industrielles. V\u00e9ritable interface entre les clients et les \u00e9quipes internes, vous pilotez les dossiers qualit\u00e9 et accompagnez les projets jusqu&rsquo;\u00e0 leur validation.<\/p> <h3><span><strong>Vos principales responsabilit\u00e9s:<\/strong><\/span><\/h3> <ul> <li>Piloter l&rsquo;ensemble des dossiers <strong>PPAP<\/strong> li\u00e9s aux nouveaux produits, modifications de conception, \u00e9volutions de processus et transferts industriels.<\/li> <li>Coordonner les diff\u00e9rents services internes afin de garantir la conformit\u00e9 et la disponibilit\u00e9 des \u00e9l\u00e9ments n\u00e9cessaires aux soumissions clients.<\/li> <li>\u00catre l&rsquo;interlocuteur privil\u00e9gi\u00e9 des clients pour toutes les questions relatives aux dossiers qualit\u00e9 et \u00e0 la documentation associ\u00e9e.<\/li> <li>Int\u00e9grer et suivre les exigences sp\u00e9cifiques clients d\u00e8s les phases de d\u00e9veloppement des projets.<\/li> <li>Garantir la conformit\u00e9 des livrables selon les r\u00e9f\u00e9rentiels <strong>AIAG<\/strong>, <strong>APQP<\/strong> et <strong>IATF 16949<\/strong>.<\/li> <li>Assurer les soumissions et le suivi des dossiers via les portails clients et outils qualit\u00e9 d\u00e9di\u00e9s.<\/li> <li>Participer aux revues <strong>APQP<\/strong> et aux \u00e9tapes de validation industrielle.<\/li> <li>Accompagner les \u00e9quipes projets afin d&rsquo;assurer la maturit\u00e9 qualit\u00e9 avant les pr\u00e9sentations clients.<\/li> <li>Contribuer \u00e0 la mise en place des plans de surveillance et au suivi des premi\u00e8res productions.<\/li> <li>R\u00e9aliser des audits qualit\u00e9 internes (processus, produit et syst\u00e8me).<\/li> <li>R\u00e9diger les rapports d&rsquo;audit et piloter les actions correctives jusqu&rsquo;\u00e0 leur cl\u00f4ture.<\/li> <li>Participer \u00e0 la pr\u00e9paration des audits clients, certifications et audits groupe.<\/li> <li>Suivre les indicateurs qualit\u00e9, assurer le reporting et proposer des plans d&rsquo;am\u00e9lioration.<\/li> <li>Identifier les risques et mettre en \u0153uvre les actions n\u00e9cessaires pour garantir le respect des d\u00e9lais et des exigences clients.<\/li> <\/ul> <h2> <span><strong>Votre profil:<\/strong><\/span><\/h2> <ul> <li>Formation sup\u00e9rieure en Qualit\u00e9, G\u00e9nie Industriel, Ing\u00e9nierie ou domaine \u00e9quivalent (Bac+3 minimum).<\/li> <li>Exp\u00e9rience significative dans un environnement industriel, id\u00e9alement dans le secteur automobile.<\/li> <li>Solide ma\u00eetrise des processus <strong>PPAP<\/strong>, <strong>APQP<\/strong> et du r\u00e9f\u00e9rentiel <strong>IATF 16949<\/strong>.<\/li> <li>Bonne connaissance des exigences qualit\u00e9 clients et des standards du secteur manufacturier.<\/li> <li>Compr\u00e9hension des proc\u00e9d\u00e9s de fabrication et capacit\u00e9 \u00e0 interpr\u00e9ter des plans techniques.<\/li> <li>Ma\u00eetrise des outils qualit\u00e9 : <strong>AMDEC\/FMEA<\/strong>, <strong>SPC<\/strong>, <strong>MSA<\/strong>, plans de contr\u00f4le, <strong>5M<\/strong>, <strong>8D<\/strong>.<\/li> <li>Exp\u00e9rience dans la conduite d&rsquo;audits qualit\u00e9 internes.<\/li> <li>Anglais professionnel (minimum B2) permettant d&rsquo;\u00e9changer avec des interlocuteurs internationaux.<\/li> <li>Esprit analytique, sens des priorit\u00e9s et orientation r\u00e9sultats.<\/li> <li>Excellentes comp\u00e9tences relationnelles et go\u00fbt du travail en \u00e9quipe transverse.<\/li> <\/ul> <h2> <span><strong>Pourquoi rejoindre cette entreprise ?<\/strong><\/span><\/h2> <ul> <li>Un environnement industriel innovant et \u00e0 forte dimension internationale.<\/li> <li>Des projets strat\u00e9giques au sein d&rsquo;un secteur exigeant et en constante \u00e9volution.<\/li> <li>Un poste \u00e0 responsabilit\u00e9 offrant une r\u00e9elle visibilit\u00e9 aupr\u00e8s des clients et des \u00e9quipes projets.<\/li> <li>La possibilit\u00e9 de contribuer directement \u00e0 la performance qualit\u00e9 et \u00e0 la satisfaction client.<\/li> <\/ul> <h2> <span><strong>Int\u00e9ress\u00e9(e) ?<\/strong><\/span><\/h2> <p>Vous vous reconnaissez dans cette description et souhaitez \u00e9changer de mani\u00e8re confidentielle sur cette opportunit\u00e9 ?<br \/> <strong>Postulez d\u00e8s maintenant et donnons ensemble une nouvelle dimension \u00e0 votre carri\u00e8re.<\/strong><\/p> <nav class=\"matador-job-navigation\"> <ul> <li> <a href=\"https:\/\/manpower.lu\/fr\/jobs\/14798-customer-quality-leader-m-f-x\/\" rel=\"button\" class=\"matador-button\" title=\"Appliquer maintenant\">Appliquer maintenant<\/a> <\/li> <\/ul> <\/nav> ","protected":false},"excerpt":{"rendered":"<p>Type : Permanent Travail #14798 Le cabinet de recrutement Manpower Luxembourg accompagne l&rsquo;un de ses clients, acteur industriel majeur du secteur automobile, dans le recrutement de son futur Customer Quality Leader (H\/F\/X) en CDI.&hellip;<\/p>\n","protected":false},"template":"","meta":{"_matador_source_id":"14798"},"matador-categories":[2602],"matador-locations":[],"matador-types":[2617],"class_list":["post-250566","matador-job-listings","type-matador-job-listings","status-publish","hentry","matador-categories-engineering","matador-types-permanent"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Customer Quality Leader (m\/f\/x) - Manpower Luxembourg<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/manpower.lu\/jobs\/14798-customer-quality-leader-m-f-x\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Customer Quality Leader (m\/f\/x) - Manpower Luxembourg\" \/>\n<meta property=\"og:description\" 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